Frequently Asked Questions

Everything you need to know about shopping with Bae The Label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order has been dispatched.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only, unless deemed faulty.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna.

Can I change or cancel my order after it has been placed?

Because we process orders quickly, we are unable to make changes once an order is confirmed. However, you can return your items for a refund or exchange once they arrive.